By accessing or using this website and our services, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree with these Terms, you should not use our website or services.

Services Provided

We provide digital and creative services including but not limited to:

• Website Development
• SEO Services
• Logo Design
• Catalogue Design
• Web Application Development
• Mobile Application Development
• Flutter Development
• Social Media Marketing

Service details, timelines, and deliverables may vary according to project agreements.

User Responsibilities

You agree to:

• Provide accurate information
• Cooperate during project execution
• Obtain necessary rights/licenses for materials you provide
• Not use our services for unlawful activities
• Not violate UAE laws or regulations

Intellectual Property

Unless otherwise agreed in writing:

• We retain ownership of pre-existing tools, frameworks, and proprietary methodologies.
• Final deliverables may be transferred to the client upon full payment.
• Clients remain responsible for ensuring provided content does not infringe third-party rights.

We reserve the right to display completed projects in our portfolio unless otherwise agreed.

Payments and Refunds

Payments

• Payments shall be made according to agreed quotations or invoices.
• Delayed payments may result in suspension of services.

Refunds

• Deposits and advance payments are generally non-refundable once work has commenced.
• Refund decisions remain at the sole discretion of the Company unless otherwise specified in a signed agreement.

 Project Delays

We are not responsible for delays caused by:

• Client inaction or delayed approvals
• Third-party services or providers
• Government restrictions
• Force majeure events

Project timelines may be adjusted accordingly.

SEO and Marketing Disclaimer

While we apply industry best practices:

• We do not guarantee specific search engine rankings.
• We do not guarantee specific social media engagement or sales results.
• Search engine algorithms and platform policies are beyond our control.

 Limitation of Liability

To the maximum extent permitted under UAE law:

• We shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Website Usage Restrictions

Users shall not:

• Attempt unauthorized access to systems
• Distribute malware or malicious code
• Violate UAE Cybercrime Laws
• Use the website for fraudulent or illegal purposes

Violation may result in termination of access and legal action.

Confidentiality

Both parties agree to maintain confidentiality regarding sensitive business and project information unless disclosure is required by law.

Third-Party Services

Projects may involve third-party tools or platforms including:

• Hosting providers
• Payment gateways
• Google services
• Social media platforms

We are not responsible for interruptions or policy changes made by such third parties.

Termination

We reserve the right to suspend or terminate services if:

• Payments are overdue
• Terms are violated
• Illegal or unethical activities are suspected

Outstanding fees remain payable upon termination.

Changes to Terms

We may revise these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.

Contact Information

Enqueue Smart Business Solutions LLC
Sharjah, United Arab Emirates
Email: support@enquedigital.com
Phone: +971 50 1861346